Our service terms and conditions
These Terms of Service govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these terms.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Spectrum Credit ("Company," "we," "us," or "our"), a marketing consultancy firm operating in the United Kingdom.
By accessing our website at spectrum-credit.com, requesting our services, or entering into a consulting agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
Spectrum Credit provides professional marketing consulting services including but not limited to:
Services are delivered through various means including in-person consultations, virtual meetings, written reports, strategic documentation, and ongoing advisory support as agreed in individual service agreements.
Specific services will be governed by individual service agreements ("Service Agreements") that will include:
Any changes to the agreed scope of work must be documented in writing and agreed to by both parties. Additional work may result in additional fees as outlined in the change order process.
Clients are responsible for:
While we provide strategic guidance and recommendations, the implementation of our recommendations remains the client's responsibility unless specifically included in the service agreement.
Reasonable expenses incurred in the delivery of services (travel, accommodation, third-party tools) will be charged to the client unless otherwise agreed.
Spectrum Credit retains ownership of:
Clients retain ownership of their pre-existing intellectual property and any modifications thereof created during our engagement.
Deliverables created specifically for the client (reports, strategies, custom frameworks) become the property of the client upon full payment, subject to our retained rights in methodologies and general knowledge.
Both parties agree to maintain the confidentiality of proprietary and sensitive information shared during the engagement, including but not limited to:
Confidentiality obligations do not apply to information that is:
Our services are provided on an advisory basis. We provide recommendations based on our professional expertise, but we cannot guarantee specific business outcomes or results.
To the fullest extent permitted by law, our total liability to any client shall not exceed the total fees paid by the client for the specific engagement in question, regardless of the theory of liability.
We shall not be liable for indirect, consequential, special, or punitive damages, including but not limited to lost profits, business interruption, or loss of business opportunity.
We warrant that our services will be performed in accordance with generally accepted professional standards in the marketing consulting industry.
Except as expressly stated, we make no warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. Market conditions, competitive responses, and other factors beyond our control may affect outcomes.
Either party may terminate an engagement with 30 days written notice. The client will be responsible for payment of all services performed and expenses incurred through the termination date.
Either party may terminate immediately for material breach, insolvency, or failure to pay undisputed invoices within 60 days of due date.
Upon termination, confidentiality obligations continue, and both parties will return or destroy confidential information as requested.
When using our website, you agree not to:
Our website content is protected by copyright and other intellectual property rights. You may view and print content for personal use but may not reproduce or distribute it without permission.
Client agrees to indemnify and hold harmless Spectrum Credit from claims arising from:
Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including natural disasters, government actions, labor disputes, or other force majeure events.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Parties agree to first attempt to resolve disputes through good faith negotiation.
If negotiation fails, disputes may be submitted to mediation before pursuing litigation.
As a last resort, disputes may be resolved through litigation in the appropriate courts of England and Wales.
We may modify these Terms periodically. Continued use of our services after notification of changes constitutes acceptance of the modified Terms. Material changes will be communicated with reasonable notice.
If any provision of these Terms is found to be unenforceable, the remainder of the Terms shall remain in full force and effect.
These Terms, together with any applicable service agreements and our Privacy Policy, constitute the entire agreement between the parties regarding the subject matter herein.
For questions regarding these Terms of Service or to discuss service agreements:
Spectrum Credit
Flat 47c Grant Courts
Barryburgh DH3 2NB
United Kingdom
Email: [email protected]
Phone: +44(0)1860 590736
General Inquiries: [email protected]
These Terms of Service are designed to protect both parties while enabling successful consulting relationships. We recommend reviewing these terms carefully and contacting us with any questions before engaging our services.